How Can We Help?

To log into the Aspida Portal for the first time, accept the email invitation that was delivered to your inbox. If you need your invitation resent, please contact your agency admin for assistance. In the future, you can go to aspida.com and click Login in the upper right corner of the navigation bar.

Please note, you will not be able to log into the portal if you have not yet received a welcome email from Aspida.

Log into your Aspida Portal and click Book of Business on the left column. You will be able to review your applications in-progress, monitor pending business, view issued contracts, and confirm withdrawn business here.

Commission payments will be processed the same day a contract is issued. If that day falls on a weekend or company holiday, they will be disbursed the following business day. Timing for that payment to show up in your account depends on your bank, usually within 3-5 business days.

To create an illustration, log into the Aspida Portal, then click on the Start Illustration tile to get started. You can also click the Illustration link in the left navigation.

To start an application, log into the Aspida Portal. You can start an application from any page of the Aspida Portal - simply click the Application button on the left side navigation.

We are excited to provide a fast and easy experience for you and the client by offering a fully digital, electronic application (eApp) and experience! This means we do not have a paper application form, and we do not accept applications by mail. Our fully digital process enables us to provide a faster, more intuitive experience for you and your client.

Not at all! As long as you have all information needed to complete the eApp, the client does not need to be present. We offer the ability for the client to sign remotely by sending a notification to the email address listed in their application.

Please see the eApplication Checklist for a list of information needed to complete an eApp.

Please see the eApplication Checklist for a list of information needed to complete an eApp.

1099-R Forms are mailed out by January 31 of the current year if a disbursement occurred during the previous year. Clients should receive their forms in February.

Aspida provides 24/7 access to articles and FAQs that address a wide variety of topics on our Resource Center, found within the Aspida Portal.

If you are not able to find a resolution by using our Resource Center, please feel free to reach out to us during regular business hours (Monday - Friday, 9am - 6pm ET) or by calling us at +1 (833) 4-ASPIDA. Press 2 at the prompt to reach our Producer Support team.